Owner FAQs
Answers to your frequently asked questions
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Do I have to accept Section 8 tenants?
Not necessarily. Unless your local laws require it, accepting Section 8 is up to you. We can help you navigate any specific regulations that apply in your area. -
Is H-Town Living LLC licensed?
Yes, we are a licensed property management company and operate in full compliance with industry standards and legal requirements. -
What if I need to reach you after hours?
We’re always here for urgent issues. Emergencies are handled right away, while general questions are answered during our regular business hours. -
Can my rental income be deposited into my bank account?
Yes. We offer direct deposit to make sure your payments are delivered safely and quickly without extra steps. -
Do I get to review or sign the lease?
You are welcome to review the lease before we finalize it. In most cases, we handle the signing for you unless you prefer otherwise. -
Can you help with real estate sales too?
Yes, we do. As a family-run company with brokerage services, we can assist with both buying and selling in addition to managing your rental property. -
When will I receive my owner payment?
Payouts are made on a consistent schedule each month, typically after rent is collected and property expenses are covered. Most owners choose direct deposit. -
How do you collect rent from tenants?
We offer convenient online payment options that make it easy for tenants to pay on time. If rent is late, we follow the lease terms and begin the proper notices. -
What lease terms do you offer?
Our standard lease is 12 months, but we can adjust the term based on your preferences and the market demand. -
How much is the security deposit for tenants?
Deposit amounts typically match one month’s rent, but may vary depending on the tenant's background and financial qualifications. -
How quickly can you take over managing my property?
We can start right away once the management agreement is signed and your property is ready to rent. -
What types of properties do you manage?
Our portfolio includes single-family homes, condos, duplexes, and small multi-family units across Houston and nearby communities. -
What kinds of reports will I receive?
Each month, you’ll get a financial statement with updates on income, expenses, and repairs. If you need additional details, we’re happy to provide them. -
Who manages the tenant’s security deposit?
We hold all tenant deposits in a dedicated trust account, following state and local laws to ensure everything is handled properly.